Tailored home care in Bishop’s Stortford
At Novus Care, we know the importance of independence. Our person-centred home care services put you at the centre of everything we do, with tailored care plans built around your unique needs, circumstances and preferences.
For you, that means reassurance that you’re getting the right kind of care, as well as more choice in the care you receive. We provide everything from occasional 30-minute visits to 24/7 live-in care in Bishop’s Stortford. It’s care that fits your life and your schedule, provided by expert carers with experience supporting people of all ages and all walks of life.
When you contact us, we’ll work with you and your family to build a care plan that meets your needs. Then we’ll match you with a carer who shares your interests and your outlook on life. They’ll be there to support you with day-to-day practical help, as well as offering companionship and a listening ear.
We’re very proud of our carers. They are carefully vetted and are trained to support people with a wide range of health conditions. We think you’ll be very happy with them, too.
What will my live-in carer do?
If you choose live-in care, you’ll have around-the-clock support for day-to-day living. This support looks different for everyone, but it can include:
• Household tasks: helping you stay on top of light chores, prepare meals and maintain a daily routine
• Running errands: popping out to collect prescriptions, pick up groceries and do other tasks around town
• Health care: making sure you take the right medication at the right time, supporting you with rehabilitation exercises and taking you to GP and hospital appointments
• Personal care: discreet support for daily grooming and toileting, including helping with catheters and stoma bags if needed
• Mobility support: making sure you can get around safely at home and out and about
• Complex care: specialised support for people living with complex health conditions
• Companionship: providing a friendly face and a listening ear to relieve loneliness
Why choose Novus Care for care at home in Bishop’s Stortford?
We care. With Novus Care, you get around-the-clock support from a professional care team. Together, we’re always working hard to make sure you receive a high standard of care. That includes:
• Running rigorous recruitment, selection and training programmes for carers
• Running regular refresher training sessions for carers
• Supporting clients and carers with a 24/7 care management team
• Conducting regular spot checks to keep standards high
• Reviewing your care regularly with you and your family so we can adjust our support as your needs change
Your choice of home care services in Bishop’s Stortford
At Novus Care, we provide several types of in-home care in Bishop’s Stortford. This way, you can choose a care service that fits your needs, your lifestyle and the things you want to do.
Types of home care we provide in Bishop’s Stortford
Not sure which type of care is the best choice for you? Get in touch with our care team. We’ll start putting together a tailored care plan built around your unique requirements.
Condition-led care in Bishop’s Stortford
Every person and every type of health condition requires a different kind of support. At Novus Care, we provide regular training so our carers know how to support people with a wide range of conditions and needs. Here are a few of the conditions we support:
How much does Bishop’s Stortford live-in care cost?
Our live-in care starts at £1199 per week for a single person living in Bishop’s Stortford. This covers 24/7 support from a trained carer. Here’s a quick guide to our live-in care costs:
| Single Person | Starts from £1199 per week |
| Couple | Starts from £1499 per week |
| Respite Care (minimum of 2 weeks) | Starts from £1250 per week |
| Complex Care | Starts from £1500 per week |
Care services for people leaving hospital
As an established local care agency, we’ve supported many people in Bishop’s Stortford who need help recovering after hospital treatment. We work with several private and NHS hospitals to deliver this service.
That includes:
• Herts & Essex Hospital, Bishop’s Stortford
• Princess Alexandra Hospital, Harlow
• Rivers Hospital, Sawbridgeworth
More support options for Bishop’s Stortford home care
At Novus Care, we specialise in private home care services for Bishop’s Stortford residents. That includes lots of practical support for day-to-day living. However, for the big questions – such a show to fund care or access other regional services – you can reach out to these local organisations:
• Hertfordshire County Council: some people may qualify for council funding to help pay for their care. To find out if you qualify, you must book a care assessment. It’s best to get in touch with the council online.
• Age UK Hertfordshire (tel: 0300 345 3446): Age UK has branches across the country, all focused on supporting older people in the area. You can contact the Hertfordshire branch for advice on benefits, housing, care services and more.
• Citizens Advice East Herts (tel: 01920 459944): Citizens Advice provides free, confidential guidance on a wide range of topics. That includes advice on money matters, health and local social care services.
• Memory Support Hertfordshire (tel: 0300 131 3946): this service is provided in partnership with several charities. It offers support with arranging dementia care at home in Bishop’s Stortford, as well as diagnosis and living well with memory loss.
• Carers in Hertfordshire (tel: 01992 58 69 69): are you a family carer living in Bishop’s Stortford? This charity provides support and advice to help you look after your own health and well-being.
• The New Apton Centre (tel: 01279 504 748): based in Bishop’s Stortford, this venue supports older people to help them live independently. It runs exercise classes, social activities, cognitive therapy sessions and more.
• Accuro (tel: 01279 870 297): this Essex-based charity supports adults and young people with disabilities in Bishop’s Stortford. Its services include social clubs, activity days out and life skills programmes.
Bishop’s Stortford live-in care FAQs
How long can I expect my carer to stay with me?
Your live-in carer will usually stay with you for three to six weeks before taking a one- or two-weekbreak. During these breaks, we’ll send another carer to support you in line with your care plan.
Do I need a spare room for my carer?
Yes. Carers need their own furnished bedroom, but can share other amenities. Their bedroom must include, at a minimum, a single bed and a chest of drawers or a wardrobe.
Can my carer help take care of my cat or dog?
Yes. If you’ve asked for this as part of your care plan, your carer can certainly help look after pets. We will also make sure your carer is an animal lover who will care for your pet as you do.
Can I specify a male or female carer?
Yes. We take great care to match you with a carer who will be a good match for you. That includes choosing a male or female carer, if you have a preference.
Are carers background-checked?
Yes. Carers undergo several checks before they’re allowed to provide in-home support. That includes checks with the local police and safeguarding authorities.
Arranging in-home care in Bishop’s Stortford – how it works
Are you ready to trial in-home care in Bishop’s Stortford?
Do you have questions about how your care might work day-to-day? Please don’t hesitate to get in touch with our friendly team. We’ll be happy to chat about your options.
Call us today on 01923 708904 or email: [email protected]
Arrange home care for a loved one
We understand choosing to have care delivered in your own home can be a daunting task and that’s why we are here to guide you through the process, every step of the way.
Care you can trust
We are committed to investing in systems, training and procedures to ensure that we are able to deliver a superior level of service which is timely and reliable.
In addition to first class carers we have a strong home care management team in place which is dedicated to ensuring that all of our clients and their families are happy with the service being provided.
Schedule a free assessment
Get in touch to speak with our care team about your ideal care plan.
