Novus Care palliative care service aims to support you during this challenging time and ensure that you remain comfortable within your own home environment.

If you or a family member are suffering with a terminal condition or illness it is often a difficult time for both you and your loved ones.

For those with a life threatening illness, being at home within familiar surroundings, having the opportunity to be close to family, friends and pets and enjoying favourite meals can provide contentment and happiness at the time you need it most.

Our care workers, through their experience and sensitivity, will work to support you and your loved ones through the end of life experience. We will work with you and your family to put in place a flexible care plan that adapts to your requirements as and when they change and will work in partnership with other health care professionals to ensure a consistent & seamless approach to your care.

What Does Palliative Care Involve?

End of life care generally begins when a person is expected to die within the next 12 months. They may receive palliative care before this over many months, but they are likely to need the most care as they are approaching the last year of life.

People who are frail and have existing conditions may be predicted to die within 12 months, as well as those who have advanced terminal illnesses such as dementia or cancer or have suffered a stroke. The support you receive from health professionals and carers at this time is vital.

Collaborative Approach

We understand that there are many different conditions requiring different types of palliative care. In many cases, you may be visited by nurses or doctors, or specialists in your condition, on a regular basis. They will monitor your progress and tell you and your loved ones what to expect from the illness.

However, health professionals cannot provide round the clock care, but as a 24/7 home care provider Novus can. We offer a collaborative approach, discussing your care plan with medical professionals and taking their advice to provide comfort and support as required. Of course, our carers can also ease the burden on relatives and loved ones who may also be feeling the strain of losing someone to a terminal illness.

We think palliative care for many conditions is most effective in your own home where you and your loved ones feel most comfortable. 

Palliative Care Includes

Palliative care looks after a person’s physical, psychological and spiritual needs.

Managing your pain and any other symptoms of your illness
Making you as comfortable as possible
Any personal care or domestic support you require
Companionship and emotional support
Making you as comfortable as possible
Improving quality of life, helping you be as active and independent as possible until the end.

Why Choose Novus Care

Novus Care is a family run provider for quality domiciliary and live-in care. We pride ourselves on enhancing the quality of life of our clients, enabling them to lead as independent a life as possible in the comfort of their own home.

We truly believe in the quality of care we provide, all our live-in care workers are directly employed by us and handpicked to suit your needs. Unlike other agencies that act as introductory agents, all our staff undergo a rigorous recruitment and selection process which includes:

  • Competency Interview
  • Enhanced DBS Disclosure
  • Thorough reference checks

Following completion of these checks care workers attend full training to become proficient at Moving & Handling, Hoisting, Safeguarding, Medications Management, Basic First Aid Food Hygiene and Hydration. We also ensure that they attend regular refresher and update training.


How to arrange Home Care

We understand choosing to have care delivered in your own home can be a daunting task and that’s why we are here to guide you through the process, every step of the way.


Step 1

Call our care team on 0800 138 4030 or email: [email protected] to discuss your requirements

Step 2

We’ll arrange a free face-to-face home care assessment with an experienced local Care Manager


Step 3

We will create a unique support and care plan tailored to your needs


Step 4

Help match you with a carefully selected carer that meets your personal needs