Suffolk live-in care
Your independence is precious. As a trusted care provider in Suffolk, we help you or your loved one to do more and stay in the home you love. We provide live-in and visiting care services across Suffolk, including specialist support such as complex care and end-of-life care. Our highly trained carers are also able to support people with a wide range of conditions, including dementia, multiple sclerosis and learning disabilities.
What will my live-in carer do?
When you choose Novus Care, your live-in carer can support you with a variety of different tasks, including health care (e.g. administering medication, catheter management, stoma care), domestic chores (cooking, shopping, pet care) and personal care. They’re also on hand to offer companionship. You can see a full list of support tasks here.
Why choose Novus Care for home care in Suffolk?
We care. When you choose Novus Care, you’re supported by a professional care team. We work hard to make sure you receive a high standard of care. This includes:
• Rigorous recruitment, training and selection programme for our carers
• Regular refresher courses for all our carers
• 24/7 care management team on hand to support our carers and clients
• Regular spot-checks to make sure standards stay high
• Regular reviews with families to make sure we’re adjusting your care as needed
Our Suffolk home care services
As a specialist care agency in Suffolk, we provide a range of support, either short or long-term.
Types of home care we provide in Suffolk
Not sure which type of care you need? Talk to our team about your options and we’ll create tailored support based on your individual requirements.
Condition-led care in Suffolk
We can provide one-to-one support at home to anyone over the age of 18 living with the following medical conditions:
Areas we cover:
We provide home care services across Suffolk, including the following areas:
| Aldeburgh | Felixstowe | Lowestoft |
| Beccles | Framlingham | Newmarket |
| Bury St Edmunds | Fressingfield | Saxmundham |
| Elmswell | Haverhill | Southwold |
| Eye | Ipswich | Sudbury |
How much does live-in care in Suffolk cost?
The table below is a guide to live-in, respite and complex care costs in Suffolk.
| Single Person | Starts from £1090 per week |
| Couple | Starts from £1550 per week |
| Respite Care (minimum of 2 weeks) | Starts from £1220 per week |
| Complex Care | Starts from £1400 per week |
Care services for people leaving hospital
We provide hospital discharge support for patients in the following hospitals:
• Aldeburgh Community Hospital
• Beccles Hospital
• Carlton Court Hospital
• Felixstowe Community Hospital
• Ipswich Hospital
• Newmarket Community Hospital
• Nuffield Health Ipswich Hospital
• St Edmunds Hospital
• West Suffolk Hospital
More support options for live-in care in Suffolk
We know that supporting someone with live-in care needs can be tough. While we step in to support with the day-to-day, these other local organisations can help with your other care-related questions.
- Suffolk County Council: if you have questions about funding the costs of care, Suffolk County Council can help. They’ll be able to talk to you about your options and if you or your loved one is eligible for any financial support from them. You can contact the council online.
- Age UK Suffolk (tel: 01473 351234): this is the UK’s leading charity for older people. It offers advice on topics like loneliness, technology and financial matters, including care costs.
- Citizens Advice Suffolk: this charity helps deal with all sorts of issues, ranging from benefits to housing. There are several branches in Suffolk. You can find your local branch here.
- Dementia Support Suffolk (tel: 0333 150 3456): provided by Alzheimer’s UK, this helpline offers support for people living with dementia, their families and their carers.
- Suffolk Family Carers (tel: 01473 835477): a local charity that helps unpaid carers get the support they need – including accessing respite care in Suffolk.
- MeetUpMondays: are you or is someone you know struggling with loneliness? MeetUpMondays holds social events across the county. Find your nearest meet-up here.
- Autism Anglia (tel: 01206 577678): since 1970, this charity has supported people with autism in East Anglia, as well as their families.
Suffolk home care FAQs
Who supervises my care?
All our clients have their own local Care Manager. It’s their job to supervise your carer, conduct spot checks and make sure you’re receiving the best care we can give.
How long will my carer stay with me?
On average, a carer will live in your home for three to six weeks and then take a break. This break usually lasts for one or two weeks. While they’re away, we’ll send another carer from our Suffolk branch. This means you always get the support you need.
What happens if my carer gets sick?
As a Suffolk in-home care client, you’ll get a replacement carer – guaranteed. This replacement carer (or carers) will work with you until your usual carer recovers.
Are there any jobs that carers aren’t allowed to do?
Carers can help with light housekeeping and routine medical tasks like administering medication. They’re not allowed to do DIY or home improvements, give injections or change dressings on open wounds.
Arranging home care in Suffolk – how it works
Ready to take the next step to get the support you need? Whether you’ve got a few questions or would like to trial live-in care, we can help. Get in touch with our team today to chat about your specific needs on 0800 138 4030 or email : [email protected]
Arrange home care for a loved one
We understand choosing to have care delivered in your own home can be a daunting task and that’s why we are here to guide you through the process, every step of the way.
Care you can trust
We are committed to investing in systems, training and procedures to ensure that we are able to deliver a superior level of service which is timely and reliable.
In addition to first class carers we have a strong home care management team in place which is dedicated to ensuring that all of our clients and their families are happy with the service being provided.
Schedule a free assessment
Get in touch to speak with our care team about your ideal care plan.
