Novus Care Is A Family Run Provider For Quality Domiciliary & Live-in Care.
Our team has a passion for home care and brings a breadth of experience to the table.
We are registered with the Care Quality Commission which is the government body set up to regulate home care provision within the UK. We are also members of the UK Homecare Association and members of Hertfordshire Care Providers Association.
We pride ourselves on enhancing the quality of life of our Clients, enabling them to lead as independent a life as possible 24 hours a day 7 days a week in the comfort of their own home. We tailor each of our home care packages to the needs of the individual.
About Our Staff
We truly believe in the quality of care we provide, our rigorous recruitment policy ensures that all staff undergo a number of checks before being allowed to carry out home care duties.
Our recruitment process entails:
- Enhanced DBS checks
- Reference Checks
- Induction training including theoretical and practical training
- Continued checks and observations
The DBS check incorporates a verification of the Safeguarding of Vulnerable Adults list provided by the Independent Safeguarding Authority.
Our thorough induction programme ensures that all employees are fully versed on the common induction standards and trained to a level that ensures they meet the Essential Standards of Quality as set out by the CQC (Care Quality Commission). We provide essential training on:
- Medication Awareness
- Infection Control
- Moving and Positioning
- Health and Safety
- Nutrition, Hydration and Food Safety.
We believe in investing and retaining our staff and ensure that all our carers either have achieved, or are working towards a minimum NVQ Level 2 qualification in Health and Social Care.
We Look To Upholding The Following Values
Provide support for you and your families, ensuring everyone understands and is happy with the care plan.
Meet The Team
Registered Manager – Watford
I have over 29 years of care experience, starting my career as a care assistant in a Hospice in Ireland. I achieved my Registered Managers Award in 2004 and my Level 4 in Care in 2005, all of which has enabled me to provide a strong support network and guidance to all office staff. I have held a variety of positions in Novus Care, and am currently managing the Watford branch. I am proud to work for a company that supports the growth and development of its staff and have been happy to see the progression of many people’s careers whilst working at Novus, including my own. Family is extremely important to me along with my love of animals.
Registered Manager – Canvey Island
I have worked in care for many years, being at Novus Care for the last 3, working my way up from part time carer to registered manager. I’ve had varied roles which has helped me become the manager I am today, with experience in care co-ordination, supervisor and deputy manager, helping me build up a strong team with many long standing members. In my spare time I love spending time with my friends and family.
Registered Manager - Godalming
Registered Manager – Wickford
My friend introduced me to care thinking I would be good at it well that was many moons ago. I have since manage to progress through my NVQ 2.3 ,4 and complete my level 5 in Leadership and Management. I can truly say I love caring it brings out the best in me as a person and can’t see me ever being in a different environment. I have now found my home with Novus care as Registered Manager along with the perfect team. There is nothing we can’t achieve!
Registered Manager - Cranleigh
I have been working in care for 37 years, completing several training programmes in care and management along the way. In 1993 I moved into Dom Care, developing a specialised service for people with Dementia, then managing a service for people with Learning Difficulties supporting clients to live as independently as possible. I love to spend my free time with my 3 Grandchildren who keep me busy or meet up with friends for the weekend.