What is complex care?
What is complex care? Complex care is sometimes known as long-term care or continuing health care and is specialist support for those living with a long term or chronic health condition. This type of care involves a range of needs requiring ongoing essential specialist care and support.
Historically, when someone required complex care, care was provided in a hospital or nursing home. However more families are now choosing to have complex care at home supported by a professional trained carer to enable them to retain their independence.
How can our complex care service help?
Each individual has unique requirements, thus whether you require assistance with personal care or help to facilitate being out and about in the community, we will tailor a complex care plan that takes into your account your personal and social requirements and allows you to achieve your full potential.
We place great emphasis on enabling independence and empowering individuals to have greater control of their own lives. All of our carers are trained in manual handling techniques and mobility equipment to ensure they are able to meet your care needs safely. Carers can also accompany you to any hospital appointments you may need to attend, or help you run errands and go about your daily life as usual.
Whether you or a loved one living with a complex care condition requires minimum support or 24-hour live-in care, our dedicated team of home care workers can provide an unmatched service. We strongly believe that living with a complex care condition shouldn’t affect your quality of life, and will do all we can to enable an independent and fulfilling lifestyle for every single client.
Get In TouchTypes of care

Live-in care
From general housekeeping, meal preparation and companionship through to personal care and more complex needs, Novus Care can help.
Learn more about Live-in care

Visiting care
From general housekeeping, meal preparation and companionship through to personal care and more complex needs, Novus Care can help.
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Dementia care
From general housekeeping, meal preparation and companionship through to personal care and more complex needs, Novus Care can help.
Learn more about Live-in care