Yes, as well as being registered with the Care Quality Commission (CQC) we are also member of the United Home Care Association (UKHCA) and Hertfordshire Care Providers Association (HCPA). Our most recent CQC report can be seen by visiting www.cqc.org.uk
Due to health and safety regulations we are not able to undertake the following tasks:
- Cut toenails
- Lift clients not able to weight bear unaided
- Remove / replace urinary catheters
- Manually break medication pills in half / quarters
- Carry out skin prick tests for diabetes
- Any invasive procedures
For live in care clients, you will have a main care worker with a secondary care worker to provide cover if your main care worker is on holiday and will do our utmost to ensure you always have the same two people.
For domiciliary care we endeavour to provide a consistent rota of care workers, however this may consist of several care workers depending on the times and frequency of your calls.