Home care in Ipswich

Ipswich live-in care

Do you need a little extra support to do the things you love? Our live-in care services in Ipswich are here to help you or your loved one maintain your independence and do more at home. Whether you’re in Castle Hill, Gainsborough or any other part of town, our local team is ready to provide the right care for you. Our carers are trained to offer specialised support for complex care needs, as well as conditions like dementia, learning disabilities and stroke. We can also provide compassionate end-of-life care at your home in Ipswich.

What will my live-in carer do?

Your carer is there to help with a wide range of tasks, as well as simply offering companionship. They’re trained to assist with health care (such as managing catheters and administering medication) and personal care (like washing and toileting). They can also carry out light domestic chores, such as looking after pets and doing shopping. You can see a full list of support tasks here.

Why choose Novus Care for home care in Ipswich?

Because we care. When you choose us, you get ongoing support from our Ipswich care team. It’s their job to make sure you get the best possible care – and they work hard to keep it that way. Here’s what you can expect:

• Rigorous carer selection and recruitment programme
• Regular refresher courses and training sessions for our carers
• Management team on hand 24/7 to support clients and carers
• Regular spot checks to keep standards high
• Regular reviews with families so we can adjust our care to suit your changing circumstances

Our live-in care services in Ipswich

You can trust our highly trained carers to deliver the help you need. They can offer short- or long-term support to suit all circumstances and a wide range of care requirements.

Types of home care we provide in Ipswich

Don’t know which type of care is right for you? Get in touch with our team. They’ll talk you through your options and create a tailored care plan for you.

Condition-led care in Ipswich

As a specialised Ipswich care agency, we can support people over 18 living with a wide range of medical conditions. That includes offering dementia care, help with mobility issues and after-stroke care. Here’s a list of some of the conditions we support:

How much does Ipswich live-in care cost?

Fees can vary depending on your care needs – but this table will give you an idea of what you might pay:

Care services for people leaving hospital

Do you need some extra support after receiving hospital care? Novus Care provides hospital discharge support for patients leaving the following facilities:

• Ipswich Hospital
• Nuffield Health Ipswich Hospital

More support options for live-in care in Ipswich

It’s not always easy supporting a person who requires live-in care. As a trusted Ipswich care agency, we provide 24/7 help for day-to-day care needs. For other care-related questions, you can get in touch with one of these local organisations:

• Suffolk County Council: contacting the local county council is a good first step if you need advice on funding care. They can explain your options and let you know if you’re eligible for financial support. It’s best to get in touch online if you can.
• Age UK Norwich (tel: 01502 561438): Age UK is the UK’s leading charity for older people. It offers advice on accessing benefits, paying for care and many other topics. The nearest branch to Ipswich is in Lowestoft.
• Citizens Advice Ipswich (tel: 0808 278 7867): you can contact Citizens Advice about almost any problem – financial or otherwise. It has an Ipswich office on Tower Street.
• Ipswich Shopmobility (tel: 01473 222225): managed by Ipswich Borough Council, this service provides free daily hire of electric wheelchairs and scooters to people with limited mobility.
• Suffolk Family Carers (tel: 01473 835477): are you an unpaid carer looking for respite care in Ipswich? This charity can point you in the right direction.
• Dementia Support Suffolk (tel: 0333 150 3456): a helpline managed by the charity Alzheimer’s UK. It offers support and advice for people living with dementia, as well as their carers and families.
• Autism Anglia (tel: 01206 577678): this charity provides a range of services for people with autism in East Anglia. That includes a local support group, training sessions and community outreach.

Ipswich home care FAQs

Can I choose a female or male carer?
Yes. You’re free to choose a female or male carer – whichever you’re most comfortable with.

Do carers go through a DBS check?
Yes. As one of the leading care agencies in Ipswich, we take our staff screening process very seriously. All carers undergo several checks before they’re approved to begin work. We also make independent enquiries with the police and safeguarding authorities.

Who’ll cover my care when my carer takes a break?
For short breaks (usually two hours per day), we’ll provide a replacement carer at an additional cost if a friend or relative can’t step in. Longer breaks like holidays are covered at no additional cost.

Will my live-in carer have a driving licence?
Some of our carers drive – but not all of them. If they do drive and you’d like them to use your car, you’ll need to put them on your insurance policy as a named driver.

Arrange home care in Ipswich today

We’re here for your next steps. Whether you’re ready to trial live-in care, want to discuss your specific needs or just have a few questions, don’t hesitate to get in touch. Our friendly team is always happy to help. Please call: 0800 138 4030  or email: [email protected]