24-hour care at home

Tailored, 24-hour home care from a trusted care agency

We know that deciding to receive care isn’t easy. But needing around-the-clock support doesn’t have to mean giving up your home, your family or your independence.

When you choose 24-hour home care from Novus Care, you receive one-to-one support from a dedicated carer in your own home. For you, that means getting the right support with minimal disruption to your life and your routine. You can stay at home and do the things you like to do, surrounded by family, pets and the environment you know and love.

We offer a range of 24-hour care at home services so you can choose the option that’s right for you. When you contact us, we’ll create a tailored care plan built around your unique physical and emotional needs. And we’ll match you with a highly trained carer who’s a good fit for your personality, so you’ll have a friendly companion around 24/7.

Novus Care is an experienced, family-run care agency you can trust. We provide 24-hour care in every town and village across England, with all services overseen by experienced local care managers. Plus, we’re fully regulated by the Care Quality Commission, so you and your family will always know you’re getting the best possible care.

What is 24-hour care at home?

Some people need around-the-clock care, whether that’s to manage a medical condition or for extra support with day-to-day life. That’s where 24-hour care at home can help. A trained carer will come to live with you at home, so you’ll always have the right support at hand when you need it.

At Novus Care, we believe that home is the best place to receive care. For many, our care can be the difference between moving into residential care (a care home) or staying in the home they love. It means enjoying familiar surroundings, familiar routines and the love and support of their family. 24-hour home care is sometimes known as ‘24-hour live-in care’.

Your 24-hour live-in care plan

No two people are the same. We all have different needs, preferences, hobbies and interests.

That’s why all our care is tailored to you. When you choose Novus Care, we work with you to draw up a bespoke care plan. Then we match you with a trained carer who shares your interests and outlook on life. They can support you with all kinds of day-to-day tasks, including:

• Housekeeping: vacuuming, mopping, laundry, etc.
• Cooking: preparing your favourite healthy meals
• Companionship: keeping you company and having a natter
• Errands: picking up groceries, prescriptions, etc.
• Personal care: washing, dressing and toileting, etc.
• Administering medication: making sure you take the right dose at the right time
• Support for appointments: helping you get to appointments on time (including driving you there)
• Caring for pets: keeping your beloved animal companions fed and happy
• Health care: stoma care, catheter management, blood sugar monitoring, etc.
• Complex care: specialist support for complex medical conditions

Structured support for medical conditions

At Novus Care, our carers are trained to provide 24-hour health care at home for people living with a wide range of medical conditions. They’ll work alongside your medical team, making sure you get the right support to manage your symptoms and live well with your condition. They can even support couples with different care requirements if needed.

Here are some of the medical conditions we can support:

Our 24-hour care at home services

Whether you’re looking for 24-hour care at home for an elderly relative or short-term support after hospital treatment, we can help. We offer a range of around-the-clock care services so you can choose the option that best fits your needs and your lifestyle:

Not sure which type of care is right for you? Talk to our friendly care team today. We’ll chat about your needs and draw up a tailored care plan just for you.

Why choose 24-hour home care?

Choosing the right kind of care is an important decision. If you need support but don’t want to give up your home or your independence, 24-hour home care might be the right choice for you.

When you choose care at home, you get:

24-hour live-in care vs residential care

If you need around-the-clock care, you and your family might need to decide between 24-hour live-in care and residential care (moving into a care home).
What you choose will depend on your unique needs and circumstances. Here’s a quick comparison to help you decide.

How do 24-hour care at home costs compare to residential care?

Live-in care is often more cost-effective than residential care. This is especially true for couples who both need 24-hour care. In a care home, you’d have to pay for two beds. But with live-in care, you only pay for one carer.

Learn more in our guide to live-in care costs.

Your 24-hour home care questions answered

How does 24-hour care work?
When you choose 24-hour home care, we match you with a trained carer who comes to live with you at home. They’ll be there around the clock to help with housekeeping, medication, personal care and other tasks to support your independence.

You’ll need to have a spare room that your carer can use as a bedroom. This must have, at minimum, a single bed and a chest of drawers or a wardrobe. Other facilities can be shared.

Are there restrictions on what my carer can do?
Yes. Your carer is not allowed to carry out certain health care tasks, such as giving injections and changing dressings on open wounds. These tasks must be carried out by the district nurse. They’re also not allowed to do DIY or home improvements.

When will my carer take a break?
Your carer must take 14 hours of breaks per week by law. They might take these as a two-hour daily break or take a few afternoons off each week.

They will also take longer breaks every three to six weeks. These breaks last for one or two weeks and will be covered by a replacement carer.

Will my carer be able to drive?
We employ wonderful carers from all walks of life, some of whom are drivers. If you want your carer to use your car, you’ll need to arrange insurance cover under your own policy and at your own cost.

Are carers DBS-checked?
Yes. All carers undergo rigorous background checks before they’re allowed to enter clients’ homes. That includes checks with the police and safeguarding authorities.

Can you support my health condition?
We know that those living with a medical condition often need a different kind of care. That’s why we train our 24-hour carers to support people with a broad range of conditions. Whether you need 24-hour dementia care at home or short-term support after being discharged from hospital, we can help.

See the full list of conditions we support.

How much is 24-hour care at home?
For a single person, our 24-hour care at home costs as little as £1,199 per week. To learn more about what you might pay, take a look at our live-in care costs.

How to arrange 24-hour care at home

Are you ready to take the next step to get the support you need? Whether you have a few questions or want to trial 24-hour care, it all starts with a conversation. Get in touch today and we’ll chat about your options.

Call:  0800 138 4030 or email us here