Care at home in Hereford
Needing extra support doesn’t mean leaving the home you love. At Novus Care, we provide high-quality care at home in Hereford and the surrounding areas , giving you one-to-one support from a professional carer who lives with you and provides assistance 24 hours a day.
Our home care in Herefordshire service is tailored to your individual health, emotional and social needs. We provide live-in care, overnight support, respite care and companionship care throughout the county.
We work closely with local healthcare providers including Wye Valley NHS Trust to support safe hospital discharge and ongoing care at home. We are fully regulated by the Care Quality Commission and employ our own experienced carers, ensuring consistently high standards of care.
What will my home carer in Herefordshire do?
Your home carer can provide flexible support depending on your needs. Whether you require occasional home help or specialist, complex care, you remain fully in control of your care plan.
Your personalised Herefordshire care plan may include:
• Household support including light cleaning, laundry and meal preparation
• Shopping, attending appointments and community outings
• Medication support and help with medical equipment such as catheters or stomas
• Personal care including bathing, dressing and toileting
• Mobility support at home and outdoors
• Specialist complex care for long-term conditions
• Companionship support to help reduce loneliness and maintain social connections
Why choose our Hereford home care agency?
Choosing the right home care provider in Hereford is an important decision. At Novus Care, we focus on delivering safe, compassionate and reliable support tailored to each individual.
When choosing home care in Herefordshire, you benefit from:
• A dedicated 24/7 care management team supporting clients and carers
• Regular quality assurance spot checks
• Ongoing family and care plan reviews
• Close collaboration with local NHS services including Wye Valley NHS Trust
Our home care services in Herefordshire
We offer both short-term and long-term care solutions designed around your lifestyle and personal needs.
Types of home care we provide in Herefordshire
Condition-led care in Herefordshire
Our carers support individuals living with a wide range of conditions. We provide specialist dementia home care in Herefordshire alongside complex condition support including:
Areas we cover in Herefordshire
We provide flexible home care services across Herefordshire including towns, villages and rural communities:
• Bromyard
• Canon Pyon
• Clehonger
• Colwall
• Ewyas Harold
• Fownhope
• Hay-on-Wye
• Hereford
• Kingstone
• Kington
• Ledbury
• Leintwardine
• Leominster
• Lugwardine
• Madley
• Pembridge
• Peterchurch
• Ross-on-Wye
• Weobley
• Withington
How much does live-in care cost in Herefordshire?
If you’re looking for full-time care at home then Live-in care in Herefordshire starts from £1090 per week for one person. Costs vary depending on the level of care required and specialist support needs.
| Single Person | Starts from £1199 per week |
| Couple | Starts from £1499 per week |
| Respite Care (minimum of 2 weeks) | Starts from £1250 per week |
| Complex Care | Starts from £1500 per week |
Hospital discharge care in Herefordshire
Following hospital treatment, many individuals require additional support at home. Our carers help clients safely transition home and reduce the risk of hospital readmission. We regularly support clients leaving:
• Hereford County Hospital
• Ross Community Hospital
• Leominster Community Hospital
• Bromyard Community Hospital
• Stonebow Unit, Hereford
We work alongside healthcare professionals from Wye Valley NHS Trust to ensure continuity of care.
Additional support organisations in Herefordshire
• Herefordshire Council (01432 260101) – Provides care assessments and funding advice
• Talk Community Herefordshire (01432 383519) – Community wellbeing and social support services
• Age UK Wyvern (0333 0066 299) – Advice, social groups and practical support
• Citizens Advice Herefordshire (0808 278 7867) – Financial, housing and benefits advice
• Herefordshire Carers Support (01432 356068) – Support services for unpaid carers
• Wye Valley NHS Trust PALS (01432 364896) – Advice and support for NHS patients and families
• Autism West Midlands (0121 450 7575) – Autism support and specialist services
Herefordshire live-in care FAQs
What happens if my carer becomes unavailable?
We will arrange another fully trained local Herefordshire carer to step in immediately to ensure continuity of care.
Can carers support hospital discharge plans?
Yes. We regularly work alongside discharge teams from Hereford County Hospital and other Wye Valley NHS Trust services to provide safe and effective care at home.
Can carers support people living in rural areas?
Yes. Our carers support clients throughout rural Herefordshire, including villages and remote communities.
Can carers help with pets or outdoor support?
Yes, provided this is included in your care plan. Many of our clients enjoy maintaining their routines including any hobbies.
Can I request a male or female carer?
Yes. We respect personal preferences and aim to match clients with carers who suit their requirements.
What specialist conditions do you support?
Our carers are trained to support dementia, neurological conditions, physical disabilities, rehabilitation recovery and complex long-term health conditions.
Arranging care at home in Herefordshire
Our friendly team is here to help with any questions you may have. Get in touch today on 0800 138 4030 or email : [email protected] to discuss your care requirements.
Arrange home care for a loved one
We understand choosing to have care delivered in your own home can be a daunting task and that’s why we are here to guide you through the process, every step of the way.
Care you can trust
We are committed to investing in systems, training and procedures to ensure that we are able to deliver a superior level of service which is timely and reliable.
In addition to first class carers we have a strong home care management team in place which is dedicated to ensuring that all of our clients and their families are happy with the service being provided.
Schedule a free assessment
Get in touch to speak with our care team about your ideal care plan.
