Home care in Norwich that’s tailored to you
Novus Care is a Norwich care agency that supports people to live comfortably and independently at home. Our services are highly flexible and are built around you. Whether you need overnight care, occasional home visits or 24-hour home care in Norwich, our highly trained local carers are ready to support you. It’s about giving you the right level of support to stay at home and live the life you want.
When you get in touch, we’ll work with you to create a tailored care plan. Then we’ll match you with a local carer who shares your interests and knows what kind of support you need. Our carers are trained to support people with a wide range of health conditions. They’re also trained to use mobility equipment, so they can help you stay safe and stay active.
It’s because everyone deserves independence. We’re here to help you keep yours.
What will my carer do?
Your carer is there to offer the right support to keep you safe, comfortable and independent. That might mean doing housework, assisting with medication or helping you stay active and mobile.
When you contact our team, we’ll discuss your needs and create a tailored care plan with you. It depends on your unique care arrangements, too. With live-in care, a carer will be there around the clock to support you with all aspects of day-to-day living. But if you choose overnight care in Norwich, they’ll let you sleep, but stay ready for when you need them.
To give you an idea, here are some of the things our carers can help with:
• Housekeeping (cleaning, cooking, light chores, etc.)
• Mobility (keeping you safe and mobile at home)
• Getting out and about (staying active, going with you to appointments, etc.)
• Running errands (collecting groceries and prescriptions, etc.)
• Personal care (dressing, washing and toileting)
• Health care (managing medication and using medical devices)
• Complex care (helping manage long-term health conditions)
• Companionship (conversation, sharing hobbies, etc.)
What makes us different to other Norwich care agencies?
It’s our commitment to delivering high-quality, personalised care that separates us from other Norwich care agencies. When you choose Novus Care, you get:
• A professional care team that works hard to provide excellent care
• Around-the-clock support for carers and clients
• A rigorous recruitment, training and selection programme for carers
• Regular refresher training for carers
• Regular spot-checks to keep standards high
• Family review sessions so we can adjust your care as needed
Your options for Norwich domiciliary care
We keep our Norwich home care services flexible so you can choose the level of care that works for you. Our carers can visit from time to time, stay with you overnight or live with you 24/7. We also offer specialised services like complex care and palliative care in Norwich.
Our home care services in Norwich
It’s OK if you’re not sure which care is right for you. Contact us and we’ll work with you to create a tailored care plan that covers your unique needs.
Condition-led care in Norwich
Do you have a long-term or complex health condition and need specialised care to manage it? Our local carers are trained to support people with a wide range of conditions, including:
How much does Norwich live-in care cost?
With Novus Care, live-in care in Norwich starts at £1090 per week for a single person. That works out at around £155 each day. Learn more about our home care costs.
| Single Person | Starts from £1199 per week |
| Couple | Starts from £1499 per week |
| Respite Care (minimum of 2 weeks) | Starts from £1250 per week |
| Complex Care | Starts from £1500 per week |
Care services for people leaving hospital
As a trusted Norwich care agency, we support local people with all kinds of needs. That includes people who have had hospital treatment and need help settling back in at home. We work with several local hospitals to deliver this care, including:
• Colman Hospital
• Hellesdon Hospital
• Norfolk and Norwich University Hospital
• Norwich Community Hospital
• Spire Norwich Hospital
More support options for Norwich home care clients and their families
It’s not always easy to find the right support if you or a loved one needs care at home. We’re here to help with your day-to-day care needs. But if you need help financing care or other kinds of practical support, why not get in touch with one of these local organisations?
Norfolk County Council (tel: 0344 800 8020): the county council might be able to help pay for care, depending on your circumstances. When you call, the council care team will explain how it works and let you know what to do.
Age UK Norwich (tel: 01603 496333): Age UK Norwich supports older people and their families throughout Norwich and the local area. It can help with all sorts of age-related issues, including finances, companionship and living well with dementia.
Norfolk Citizens Advice (tel: 0800 144 8848): this charity offers free practical advice on everything from money to well-being. You can call its AdviceLine, send an email or book a face-to-face appointment at one of its local offices.
Duncan’s Club (tel: 01603 984 000): are you looking for help with dementia care in Norwich? Run by Norwich City FC’s Community Sports Foundation, this weekly meetup gives people with dementia the chance to socialise and stay active.
Carers Matter Norfolk (tel: 0800 083 1148): this charity supports local unpaid carers. It can advise on your options for financing care, staying healthy and arranging respite care in Norwich.
Autism Anglia (tel: 01206 577678): Autism Anglia is the region’s leading charity for autistic children and adults. It runs activity sessions, provides practical advice and stands up for the rights of local autistic people.
Norwich live-in care FAQs
When do live-in carers take breaks?
Live-in carers take short daily breaks, plus longer breaks every 3 to 6 weeks. These longer breaks typically last 7 to 14 days.
Who will cover for my carer while they take a break?
We’ll send a replacement carer to cover your carer’s longer breaks. This cover is included in your care package. If you need someone to cover your carer’s daily breaks, this can be arranged at an additional cost.
I’m more comfortable with a male/female carer. Can I choose?
Absolutely. Above all else, we want you to feel safe and comfortable. That’s why you’re free to specify a male or female carer if you prefer.
What housekeeping tasks can my carer help with?
Your carer can support you with light housework. That includes jobs like vacuuming, mopping, polishing and washing clothes.
What health conditions can your carers support?
We can care for people with a wide range of health conditions, including dementia, learning difficulties and cerebral palsy. We also support people living with mental health issues, injuries and mobility difficulties. Learn more about our condition-led care.
Arranging home care in Norwich – how it works
We’re the Norwich care agency that cares. Whether you’re ready to book a live-in care trial or want to discuss your options, we’re here to help. Simply give us a call or drop us an email on: 0800 138 4030 or email us here : [email protected]
Norwich Branch Details
0800 138 4030
Riverside Business Centre
61–63 Riverside Road
Norwich
NR1 1SR
Arrange home care for a loved one
We understand choosing to have care delivered in your own home can be a daunting task and that’s why we are here to guide you through the process, every step of the way.
Care you can trust
We are committed to investing in systems, training and procedures to ensure that we are able to deliver a superior level of service which is timely and reliable.
In addition to first class carers we have a strong home care management team in place which is dedicated to ensuring that all of our clients and their families are happy with the service being provided.
Schedule a free assessment
Get in touch to speak with our care team about your ideal care plan.
