Home care in Lowestoft

In-home care in Lowestoft

Everyone deserves to live fulfilling lives at home. That’s why our Lowestoft home care services are built around the support you need and the things you want to do. By putting your needs first, we make sure everything we do is focused on helping you live life on your terms.

And it’s why we offer flexible care services to suit all needs. With Novus Care, you can choose from a wide range of tailored support, including specialised care for medical conditions like Alzheimer’s, spinal injuries and learning disabilities. You can opt for 24/7 live-in care or get home visits from time to time – whatever you need to feel comfortable and supported.

Contact us today and we’ll create a tailored care plan that takes into account your practical, social and health requirements. Then we’ll match you with a carer who shares your interests and understands the kind of life you want to lead. All our carers are passionate about their work and go through rigorous training programmes, including in manual handling techniques and medical equipment. It’s all about keeping you safe and keeping you independent in the home you love.

What will my carer do?

Your carer is there to offer the right support to keep you comfortable and independent at home. What that looks like day-to-day is different for everyone. It might involve housework and preparing meals, helping with medication and healthcare devices or providing 24/7 support for a complex condition.

To give you an idea of what to expect, here are some of the tasks our carers can support you with:

• Home help (cleaning, light chores, preparing meals, etc.)
• Jobs outside the house (running errands, shopping, helping you get out and about, etc.)
• Companionship (just being there to chat, share hobbies and keep you company)
• Personal care (helping you groom, wash and use the toilet)
• Health care (stoma care, catheter care, administering medication, etc.)
• Complex care (specialised, around-the-clock care for complex medical conditions)

Why choose our Lowestoft care agency?

Because we care about you and we care about the service we provide. That’s why we employ all our carers directly and have a local care team ready to support you and your carer. It’s this compassion and dedication that make us different from other care agencies in Lowestoft.

For you, it means:

• Highly trained carers who go through a rigorous training, recruitment and selection programme
• Refresher training and spot checks for carers to keep standards high
• Having a 24/7 care team on hand to support you and your carer
• Regular reviews with your family so we can adjust your care to best suit your needs

Your options for home care in Lowestoft

When you choose our Lowestoft home care agency, we’ll work with you to find the right care type for your needs. That could mean visiting care, live-in care or specialised care on a short-term or long-term basis. The important thing is that you feel supported to live a comfortable and independent life at home.

Types of home care we provide in Lowestoft

Not sure which type of care would be best for you? Talk to our team about your options and we’ll create a tailored care plan built around your unique needs.

Condition-led care in Lowestoft

Our carers are highly trained, with many specialising in complex needs and specific medical conditions. We can support anyone in East Suffolk living with the following medical conditions:

How much does Lowestoft live-in care cost?

With Novus Care, Lowestoft live-in care costs start from £1090 per week for a single person. Here’s what you can expect to pay for other kinds of care:

Care services for people leaving hospital

People choose home care for all sorts of different reasons. One reason is that they’re being discharged from hospital and need extra support to recover at home. At Novus Care, we provide in-home care for Lowestoft residents leaving a range of local healthcare facilities. That includes:

• Calton Court Hospital
• James Paget University Hospital

More support options for home care in Lowestoft

As an experienced Lowestoft care agency, we can help with many care-related questions, as well as provide tailored support for day-to-day life at home. However, we know you might sometimes need other kinds of support or advice. There are several local organisations that can help, including:

Suffolk County Council: do you need help funding visiting or live-in care in Lowestoft? Suffolk County Council can explain how social care funding works and talk you through your options. It’s best to contact the council online.

Age UK Norwich (tel: 01603 496 333): Age UK’s Norwich branch is based in Lowestoft. Age UK is a charity that provides support and advice for people over 50. That includes help with home life, money matters and loneliness.

Citizens Advice East Suffolk (tel: 0808 278 7866): if you have a question about funding care or accessing support, Citizens Advice can help. You can call its helpline, get in touch online or arrange a face-to-face appointment in Lowestoft.

Dementia Intensive Support Team (tel: 01473 891 733): run by the NHS, this service helps people with dementia or suspected dementia who need emergency support. It aims to provide a telephone follow-up or home visit within 24 hours.

Suffolk Family Carers (tel: 01473 835 477): are you a family carer and need a break? Suffolk Family Carers can advise on arranging respite care in Lowestoft. The charity also provides emotional and practical support on a range of issues.

Autism Anglia (tel: 01206 577 678): Autism Anglia provides services for autistic people in East Anglia, as well as their parents and carers. That includes skills training, community outreach and support in obtaining a diagnosis.

Pathways Care Farm (tel: 01502 219064): based in Lowestoft, this charity gives vulnerable people the chance to get involved in hands-on farming activities. The aim is to help people learn and build confidence in a supportive environment.

Lowestoft in-home care FAQs

If I don’t get on with my carer, can I request a replacement?
Of course. However, we take care to match people with carers who share their interests – and our carers always work hard to build long-lasting relationships with clients. That means it’s very likely you’ll get on well with your carer.

Will my carer be able to drive?
Not all our carers drive – but we’ll take this need into account if you tell us during your care assessment. Please note that if you want your carer to drive your car, you’ll have to arrange this on your own insurance and at your expense.

What medical conditions can you support?
Our carers are highly trained and many specialise in supporting people with complex health conditions. Whether you’re looking for cancer care, brain injury care or dementia care in Lowestoft, our team is ready to provide the tailored assistance you need. Learn more about the medical conditions we support.

Will my live-in carer stay with me permanently?
We always try to assign live-in carers on a long-term basis, as this means they can develop strong relationships with the people they support. However, your carer will take one or two-week breaks every once in a while (usually every three to six weeks). We’ll send a replacement carer to cover these breaks.

What happens when my live-in carer needs time off sick?
Simple – we’ll arrange a replacement straight away. Your usual carer will return to live with you as soon as they feel well again.

Arranging home care in Lowestoft – how it works

Let’s work together to find the right support for you. Whether you’re ready to try home care or have questions about how it works, we’re here to help. Get in touch with our team today and we’ll chat about your options on 0800 138 4030 or email : [email protected]