Home care in Hertfordshire

Hertfordshire live-in care

Need around-the-clock support but don’t want to leave the home you love? We’re ready to help. With live-in care from Novus Care, you get a tailored care plan delivered by highly trained carers who live with you 24/7. For you, that means the peace of mind that all your care needs are covered. With our local team on your side, you’ll have the expert, one-to-one support you need to stay comfortable and independent at home.

And because we know no two people are the same, we keep things flexible. As well as live-in care, we can provide visiting care, respite (short-term) care, overnight care and more. Plus, our home care services span East Hertfordshire to the west of the county – and from Watford to Letchworth Garden City.

Wherever you are and whatever your unique needs, we’re here to help you live a fulfilling life – and live it your way.

What will my live-in carer do?

At Novus Care, we do everything we can to help you stay happy and independent at home. Our carers can assist with all kinds of tasks at home – but they’ll only step in when you’ve made clear that you want their help.

That means day-to-day support looks different for everyone. It can include:

• Personal care: helping you wash, dress, groom yourself and use the toilet
• Health care: help administer medication and using medical devices (e.g. catheters and stomas)
• Jobs at home: light cleaning, housework, preparing meals, etc.
• Mobility support: help staying safe at home and getting out and about
• Running errands: collecting groceries, prescriptions, etc.
• Complex care: specialist support for long-term health conditions
• Companionship: providing a friendly presence and a listening ear

What sets us apart from other care agencies in Hertfordshire?

Put simply, we care. When you choose Novus Care, you’re supported by a professional local care team. They work hard to make sure you receive the highest possible standards of care. That includes:

• All carers are employed directly by us and go through a rigorous recruitment and selection process.
• We train our carers to high standards and run regular refresher courses.
• We provide a 24/7 care management team to support you and our carers.
• We perform regular spot checks to keep standards high.
• We hold regular reviews with families to make sure we’re adjusting your care as needed.

Our home care services in Hertfordshire

Our carers are trained to care for people with a wide variety of medical, social and emotional needs. Whether you need 24/7 elderly care in Hertfordshire or occasional home visits to help manage a health condition, our support is only a call away.

Types of home care we provide in Hertfordshire

Not sure which type of care is right for you? Let’s talk about it. Get in touch with our team and we’ll start putting together a tailored care plan based on your unique needs.

Condition-led care in Hertfordshire

As a trusted home care agency in Hertfordshire, we work hard to make sure as many people as possible can benefit from our services. That’s why we train our carers to support people with a wide variety of health conditions, including:

Areas we cover

We provide flexible home care services throughout the county, ranging from East Hertfordshire live-in care to respite care in Berkhamsted. Here are some of the areas we cover:

How much does Hertfordshire live-in care cost?

With Novus Care, live-in care in Hertfordshire starts at £1090 per week for a single person. Here’s what you can expect to pay for different types of live-in care:

Care services for people leaving hospital

After-hospital care is a specialised form of care for people who have recently been discharged from hospital. We work with a number of private and NHS hospitals throughout Hertfordshire to provide this service. That includes:

• Hemel Hempstead Hospital
• Herts & Essex Hospital, Bishop’s Stortford
• Lister Hospital, Stevenage
• One Hatfield Hospital
• Pinehill Hospital, Hitchin
• Queen Victoria Memorial Hospital, Welwyn
• Rivers Hospital, Sawbridgeworth
• Spire Hospital Harpenden
• St Albans City Hospital
• Watford General Hospital

More support options for Hertfordshire home care

We know supporting someone with 24/7 care needs isn’t always easy. Our carers are ready to help with the day-to-day – but if you have other care-related questions,

• Hertfordshire County Council: if you need help funding home care in Hertfordshire, you can ask the local county council for a care assessment. You can get started by contacting the council online.

• Hertfordshire Citizens Advice: this charity provides independent advice on a wide range of issues, from money matters to health care. You can find your local branch here.

• HertsHelp (tel: 0300 123 4044): funded by Hertfordshire County Council, HertsHelp is a directory of useful local services and charities. It can point you in the right direction to access care funding, help with home adaptations and more.

• Age UK Hertfordshire (tel: 0300 345 3446): Age UK is Britain’s foremost charity for people aged 50 and over. This local branch runs a range of services for older people in Hertfordshire, including social events and free digital skills training.

• Memory Support Hertfordshire (tel: 0300 131 3946): this service provides information and advice for anyone affected by dementia in Hertfordshire. That includes carers, professionals and people living with memory loss.

• Carers in Hertfordshire (tel: 01992 58 69 69): Carers in Hertfordshire is a charity that supports unpaid carers throughout the county. Its team can provide information on respite care in Hertfordshire, training opportunities and more.

• SPACE (tel: 01920 452270): this local charity supports families of neurodivergent children and young people. It offers occupational therapy assessments, educational psychology consultations and help getting autism and ADHD diagnoses.

• Reach Out Hertfordshire (tel: 01462 689403): Reach Out Hertfordshire is a befriending charity. Its volunteers offer companionship and practical support to vulnerable older people throughout the county.

Hertfordshire live-in care FAQs

What jobs can my live-in carer do at home?
Your live-in carer can offer a wide range of practical assistance and day-to-day support. That includes light housework (vacuuming, washing clothes, etc.) and preparing meals, as well as supporting you with health care and personal care. Your carer isn’t allowed to do DIY, give injections or change dressings on
open wounds.

Can I have a male carer?
Yes. If you’d prefer a male carer, we’ll make sure to note this preference on your care plan.

Can I have a female carer?
Yes. You’re free to choose exclusively female carers if that’s your preference.

Can my carer help with pet care?
Yes, as long as this is discussed when we put together your care plan. If you need help with pet care, we’ll make sure to pair you with a carer who loves animals.

What are my options if I don’t get on with my carer?
It’s simple: if you’re unhappy with your carer, we’ll send a replacement. However, our Hertfordshire home care team is very careful to match clients with carers who share their interests and outlook on life. That means it’s very unlikely you won’t ‘click’.

Arranging home care in Hertfordshire – how it works

Let’s talk about how our care services can help you. Whether you want to trial respite care in Hertfordshire or are ready to book a free live-in care assessment, don’t hesitate to get in touch. We’ll discuss your unique care needs and start putting together a care plan just for you

Call us on 01923 708904 for an informal chat about home care in Hertfordshire, or email: [email protected]