New Wickford office OPEN!

Going from strength to strength Novus Care have now opened another office based in Wickford, which brings the grand total to 7 branches.

Now CQC registered, we look forward to expanding our high quality of domestic and live in care in and around Wickford, including areas: Hockley, Rayleigh, Hullbridge, Wickford and Basildon.

We offer many quality services including:

  • Live in Care
  • Personal and Domestic Care
  • We run errands and provide Companionship
  • Administer medication
  • Respite support
  • Palliative Care
  • Care for mentally and physically disabled

With a new office comes a wonderful new manager Tracy Cohen, who we offer a very warm welcome and wish such a wonderful team Good luck going forward.

Feel free to contact the team anytime for all your queries on:

Telephone:         01268 222 224
Email                    [email protected]

Address:              First Floor, 10a Kendal Court, Hurricane Way, Wickford, Essex, SS11 8YB

This entry was posted on November 15, 2019.

Lonely at Christmas

Christmas ‘tis the season to be jolly…but not for everyone

This time of year brings with it the opportunity to spend some valuable, often much needed, quality time with family and friends. A chance to all come together to celebrate the festive period. However, sadly, this is not the case for everyone. 

In the UK, over half of the elderly aged 75 and above live alone. Many elderly people do not have children or family living nearby and often they only have contact with their children over Skype or phone calls, instead of a visit in person. Christmas can also remind the elderly about the loss of loved ones, maybe a recently deceased husband or wife or even the loss of their own good health from previous Christmas periods.

As busy as this time of year is, it is important to remember those who are not as fortunate as others and give them the cherished gift of time and consideration. 

Many local organisations – care homes, day centres etc. are opening up their doors on Christmas Day to invite those who would otherwise be alone, to come along for a nice warm meal, surrounded by other local people, but there are some simple ways we could all reach out to lonely people this time of year: 

  • If the path to someone’s house is covered in wet, slippery leaves or ice/snow, clear a safe route so they are able to leave their home without fear of slipping over.
  • Knock on the door of an elderly neighbour to see if they need any help preparing for the festive season. This could be helping to put some Christmas decorations up, writing Christmas cards on their behalf, wrapping presents for them or taking them to do a bit of Christmas shopping. 
  • If there is a local event on, like a Christmas market or Christmas fair, see if someone would like to attend with you, and help them make this happen. 
  • Do you have a spare chair at your dinner table for Christmas Day? Extend the ultimate festive gesture and invite someone to have Christmas Dinner with you who would otherwise be on their own.
  • Elderly people can be more stoic and are more likely to not ask for help, so the emphasis is on you to make a judgement if you feel someone is lonely. If a neighbour never has visitors or doesn’t go out much, take the time to just offer to join them for a cup of tea.

It is the season of goodwill, and the difference it will make to someone who has not got anyone to share the Christmas period with will be immeasurable. 

This entry was posted on December 18, 2018.

Tis The Season to be Jolly!

Christmas does appear to start earlier and earlier each year and the Novus Care team started well in advance with their Christmas party on 30th November this year. The team shone at one of the glitziest parties we’ve attended to date in a stunning star lit venue with Vegas show girls, dance floor and even a casino!

Another great night to mark the end of a great year with our growing team.

The evening was a great opportunity to give a well deserved thank you to all the teams that work so hard to make Novus Care the company it is today.

We look forward to an exciting 2019 that will inevitably be filled with opportunity and challenges but are happy to welcome both with the strength of such a wonderful team.

Merry Christmas and a Happy New Year to all from the team at Novus Care!

This entry was posted on December 6, 2018.

Come for Coffee & Cake in Woking


The fabulous team at Novus Care Woking are joining in the ‘World’s Biggest Coffee Morning’ by hosting their very own coffee morning in support of MacMillan.


Friday 28th September 2018


Novus Care (Woking)

16a Boundary Business Centre

Boundary Way


GU21 5DH


It is an open invitation for one and all to come along and enjoy one of the many lovely cakes and constant supply of hot drinks that will be on offer.

What a great reason to all come together and do something amazing for a wonderful cause.

Looking forward to seeing you there!


This entry was posted on September 23, 2018.

Reading Jobs Fair Coming Soon!





Coming Soon!

 Novus Care are excited to announce that we will be joining in with other local businesses at the job fair being held at Reading Town Hall on 3rd October between 10am – 2pm.

 The event is being hosted by The Job Fair company who we have worked with at their event in Watford earlier this year.

 A really good opportunity for us to show case the great opportunities we have to offer, so do come along and say hi.

See you there!   


This entry was posted on September 4, 2018.

Cakes and Races in Canvey!

Our girls in Canvey have been very busy this past week!

They hosted their very own Cupcake Day in support of the Alzheimer’s Society. There were cakes a plenty in the office and they raised some serious “dough” for a very worthwhile cause.

The team did well to then burn off some of the calories from Cupcake Day by taking part in the Cancer Research Pretty Muddy Race for Life in Basildon on Sunday 17th June.


The muddy 5k run was a walk in the park for our fantastic team who do a such an amazing job both in and out of the office. They even managed to get some of the customers out to support them. Well done girls!


This entry was posted on June 20, 2018.

In support of Alzheimer’s Society ‘Cupcake Day’,

on Thursday 14 June, the wonderful team on Canvey Island are hosting their very own event this year.

There will be a whole range of delightful sweet treats to enjoy, so it is important you make your way down there nice and early so you don’t miss out.

Their address is:
203 High Street
Canvey Island

The event starts at 10.30 and will end around 3pm, or when they have sold out of everything.

Everyone is welcome, and we are pretty sure that because it is such a worthwhile cause, the calories actually do not count so do not delay!!

Looking forward to seeing you all there.

This entry was posted on June 12, 2018.

Supreme Healthcare Services Acquisition

Novus Care are pleased to announce the purchase of Supreme Healthcare Services last week. Supreme Healthcare Services have a strong presence in both Woking and Reading and thus increases our serviceability in these two regions.

Novus Care and Supreme Healthcare Services both hold a passion for delivering high quality person centred care and by combining the two companies we feel it further strengthens our ability to do this. We believe that by being larger organisation we will be able to provide a wider array of services. Also recruiting and retaining excellent people is a constant challenge. A larger organisation will also mean our staff will benefit from even more and stronger career opportunities.

The Knaphill office and Woking office will be consolidated into one office over the coming weeks with the central office being in the Boundary Business Centre in Woking. Teams from both offices remain intact and the day to day points of contacts for our staff and clients will not change. The combination of the offices and two teams ensures further strength and focus on service delivery in the area. The Reading office will continue to operate from Beacontree Court and points of contact in Reading will remain the same.

We welcome the new teams to Novus Care and as we make progress as one big happy family and we will continue to communicate openly and provide updates through our website.

If you have any questions please email them through to [email protected] .

This entry was posted on April 30, 2018.

Recognising the Signs of Dementia

paper head puzzle jigsaw pieceDementia is a very common illness, affecting one in six people over the age of 80. By 2025 it is expected that over one million people in the UK will suffer from a form of dementia. It affects everyone differently, so it is hard to predict how long somebody will be able to live a normal life following diagnosis.

Recognising the early signs of dementia is important, so you or your family member can get the appropriate help and support as soon as possible. Dementia is not a normal part of ageing – so don’t think that your GP won’t be able to help. Find out more about the common symptoms of dementia and what to look out for.

Memory loss

One of the first signs of dementia is memory loss. Becoming generally forgetful is not always a signal towards dementia – but short term memory loss can be one of the early signs to watch out for. A person suffering with dementia will forget familiar dates or names and also the context in which they remember them.

Change in personality

As a disease that affects the brain, dementia can also have an impact on a family member’s personality. If you have noticed any recent changes in mood or behaviour, such as out of character mood swings or emotions, this could be a warning sign. Memory problems can often make people frustrated and angry.

Misplacing possessions

We all forget where we put our keys from time to time – but for someone with dementia, misplacing items is a common occurrence. They may also misplace possessions in unusual places, for example items which are not food may end up in the fridge.


Somebody suffering with the onset of dementia can become easily disorientated to time and place. For example, they may get confused about the time of day and turn up for dinner in the morning. They may also become lost in familiar places, which can be distressing.

Social withdrawal

Dementia can make a person very passive – they may sit staring into space for long periods of time, sleep a lot or watching TV. If you notice somebody is losing interest in their hobbies or social events, it may be a sign of dementia if there are other symptoms pointing in that direction.

Dementia affects brain function and over time, a dementia sufferer will lose the ability to perform basic tasks for themselves. It is important to secure the right dementia care for yourself or your loved one before the condition takes hold.

Top Recovery Tips Following an Operation

pills in darkness

Having any kind of operation can take its toll on your body – especially if you are frail or have an underlying health condition. With a shortage of hospital beds in NHS hospitals, you may be discharged but not fully well enough to look after yourself at home. Post-surgery it’s important to have somebody around to make sure you are recovering as expected, whether it’s a friend, relative or home carer.

Regardless of whether you’ve had a major operation such as a hip replacement or something more minor, it’s important to follow doctor’s advice once leaving hospital. You are likely to feel very tired and the whole experience can be unsettling. Many people start to feel at ease once they are in the comfort of their own home.

Here are some top tips to speed up the recovery process so you can get back to your normal routine as soon as possible.

Caring for Wounds

If you have a dressing on the site of the operation or an open wound, it’s essential to look after it properly to prevent infection. If you get an infection this can delay the recovery and you may even be readmitted to hospital. Follow the advice given at the hospital about caring for the wound and ensure personal hygiene standards are increased.


You may be prescribed certain medications after an operation, such as painkillers or antibiotics to prevent infection. Remember to take these as advised by your doctor or surgeon. If you have trouble keeping on top of your medications, make sure somebody else is aware of the instructions so they can remind you when to take your tablets. If you are in pain, then you may not move about as much as you usually would do, to help the body heal and build strength.

Physiotherapy Exercises

If the operation was to replace a joint such as a knee or hip, you will be given physiotherapy exercises to complete at home while you recover. This type of rehab is critical to the recovery process, and if you refuse or forget to do the specific strengthening exercises then you may not be able to be as active as you were before the operation.

Eat Well

It’s even more important following an operation to eat a healthy, balanced diet and to stay hydrated. Your body will need all the nutrients it can get to fuel the healing process. If you are struggling to cook meals or prepare food because of limited mobility, you should consider getting some domestic support during the recovery process.

If you are concerned at any point following an operation, contact a medical professional.