Live-in care in Newmarket
Everyone deserves independence. At Novus Care, we provide specialised home care services in Newmarket that are built around you and the things you want to do. That includes live-in care, where a trained carer will live with you 24/7 to help you stay safe and independent at home.
When you choose us for live-in care, we’ll work with you and your family to create a tailored care plan. Then, we’ll match you with a carer who shares your interests and understands your unique needs. For you, this means getting the right kind of care from the right kind of person.
Your safety and comfort are our highest priorities. All our carers are DBS-checked and trained in manual handling techniques. We can also provide specialised care for medical conditions like dementia, stroke and spinal injuries.
What will my live-in carer do?
Your live-in carer is there to make you feel safe, comfortable and independent in your own home. They can help with housekeeping, run errands or assist with health and personal care. Most importantly, they’ll be there 24/7 – so you’ll always have a helping hand and a friendly face when you need it.
Here’s a list of things they can support you with:
• Housework and errands (vacuuming, preparing meals, going shopping etc.)
• Personal care (washing, toileting and grooming)
• Home health care (assisting with medication and medical devices)
• Condition-led care (specialised support for specific health conditions)
• Complex care (long-term care for complex medical conditions)
• Companionship (keeping you company, stopping by for a cuppa and a chat etc.)
Why choose Novus Care for home care in Newmarket?
Because we care. With Novus Care, you can expect ongoing support from a professional local care team. They work hard to make sure your care meets the highest possible standards. That’s why:
• We have rigorous recruitment, selection and training programmes for carers.
• We run regular refresher courses for carers.
• We provide a 24/7 care management team who are always ready to support our carers and clients.
• We run spot-checks on carers to make sure standards stay high.
• We hold regular review sessions with families so we can adjust your care as needed.
Our Newmarket home care services
Whether you need 24/7 home health care in Newmarket or want us to drop in from time to time, we’re ready to support you. Our flexible care services include live-in care, visiting care and specialised care for young adults and specific health conditions.
Types of home care we provide in Norfolk
| 24 hour Care (Live in Care) | Hospital Discharge | ||
| Domiciliary Care | Palliative Care | ||
| Respite Care | Companionship Care | ||
| Couples Care | Young Adult Support | ||
| Overnight Care | Complex Care | ||
| Dementia Care | Elderly Care |
Not sure which type of care is best for you? Let’s talk about it. Get in touch with our team and we’ll create a bespoke care plan built around your unique needs.
Condition-led care in Newmarket
Condition-led care is all about supporting people who need specialised care to live well with a medical condition. We support clients throughout Suffolk with a wide range of conditions, including:
How much does Newmarket live-in care cost?
Live-in care in Newmarket starts from £1090 per week for a single person. Here’s a guide to live-in, respite and complex care costs:
| Single Person | Starts from £1090 per week |
| Couple | Starts from £1550 per week |
| Respite Care (minimum of 2 weeks) | Starts from £1220 per week |
| Complex Care | Starts from £1400 per week |
Care services for people leaving hospital
Hospital discharge care is a specialised care service that helps people recover after surgery or another hospital treatment. We work with the following hospitals to arrange discharge care for local patients:
• Addenbrooke’s Hospital, Cambridge
• Newmarket Community Hospital
• Nuffield Health Cambridge Hospital
• Princess of Wales Hospital, Ely
• Royal Papworth Hospital, Cambridge
• Spire Cambridge Lea Hospital
• St Edmunds Hospital, Bury St Edmunds
More support options for Newmarket domiciliary care
Do you have questions about funding care? Are you looking for emotional support or practical advice about care-related issues? There are several local organisations that can help. Here are a few of them:
Suffolk County Council: if you need help paying for care, start by contacting the local county council’s adult social care department. They’ll explain your options and let you know if you’re eligible for financial assistance. You can get in touch online.
Age UK Cambridgeshire & Peterborough (tel: 01473 351234): as the local branch of the UK’s leading age-related charity, Age UK Cambridgeshire & Peterborough can help with arranging and funding elderly care in Newmarket.
Citizens Advice Suffolk (tel: 0808 278 7868): Citizens Advice offers free, confidential advice on a wide range of topics, including benefits, debt and arranging care. This number is for the West Suffolk branch.
Suffolk Night Owls: open seven nights a week, Suffolk Night Owls is a telephone service that offers emotional support to anyone in Suffolk. Register online to get contact details.
Suffolk Family Carers (tel: 01473 835477): this local charity offers emotional and practical help to unpaid carers throughout the county. They may also be able to advise on arranging respite care in Newmarket.
Dementia Support Suffolk (tel: 0333 150 3456): a free helpline offered by Alzheimer’s UK. Its trained call handlers support people with dementia, as well as their families and carers.
MeetUpMondays: this organisation arranges social events in Newmarket, Suffolk and beyond. All are welcome, so it’s worth a look if you or someone you know is struggling with loneliness. Check the latest events on its website.
Newmarket live-in care FAQs
What jobs can my carer do around the house?
Your carer will be happy to help with light housekeeping tasks and errands. That includes mopping floors, washing clothes and collecting groceries, as well as vacuuming and polishing.
What is my carer not allowed to do?
Carers are not allowed to administer injections or change dressings on open wounds. It’s also against our policy for carers to do DIY or home improvements.
Can my carer help take care of my pet?
Yes – if we’ve discussed this when preparing your care plan. If you require pet care, we’ll make sure to pair you with a carer who loves animals.
What happens if my carer and I don’t get on?
We’re very careful about how we pair clients and carers – that’s why we’ll spend time getting to know you when we discuss your care plan. However, in the unlikely event that you don’t ‘click’ with your carer, we’ll arrange a replacement for you.
Who will manage my care?
Your care will be managed by our Ipswich-based Newmarket domiciliary care team. You’ll be assigned a care manager who’ll provide day-to-day support and arrange routine observations to make sure you receive the best possible care.
Arranging home care in Newmarket – how it works
Are you ready to trial live-in care? Do you want to discuss your options? We’re always happy to chat. Get in touch with our team today on 0800 138 4030 or email: [email protected] and we’ll talk you through the process step by step.
Arrange home care for a loved one
We understand choosing to have care delivered in your own home can be a daunting task and that’s why we are here to guide you through the process, every step of the way.
Care you can trust
We are committed to investing in systems, training and procedures to ensure that we are able to deliver a superior level of service which is timely and reliable.
In addition to first class carers we have a strong home care management team in place which is dedicated to ensuring that all of our clients and their families are happy with the service being provided.
Schedule a free assessment
Get in touch to speak with our care team about your ideal care plan.
