Home care in Kent

Live-in care in Kent

At Novus Care, your independence and quality of life are our top priorities. As one of the leading care agencies in Kent, we provide tailored support to help you live life your way without leaving the home you love. All clients receive a bespoke care plan that caters to their unique requirements, whether that’s around-the-clock care or occasional drop-in visits from our trained carers.

Our services cover the whole of Kent and cover a wide spectrum of needs. That includes specialised support, such as end-of-life care and complex care. Our carers can also provide expert support for a wide range of health conditions, including dementia, stroke and learning disabilities.

What will my live-in carer do?

Your live-in carer is there to give you the support you need to stay as active and independent as possible. This might be as simple as helping around the house, accompanying you on trips out or providing a bit of company. They’re also trained to help with things like administering medication, personal care and complex condition-led care. Here’s a list of some of the tasks they can do:

• Domestic chores (e.g. shopping, cooking and looking after pets)
• Health care (e.g. administering medication, stoma care and catheter management)
• Personal care (e.g. washing, toileting and personal grooming)
• Condition-led care (help for specific conditions like Alzheimer’s, stroke or cerebral palsy)
• Complex care (long-term care for chronic health conditions)
• Companionship (providing a friendly face and a listening ear)

Why choose Novus Care for home care in Kent?

Above all else, we care. Choose us and you’ll get tailored, expert support from a trusted local care team. We go above and beyond to make sure you receive the best possible standards of care. Here’s what you can expect:

• Rigorous selection, recruitment and training programme for our carers
• Regular refresher training for all our carers
• Care management team on hand 24/7 to support you and your carer
• Regular spot checks and assessments to keep standards high
• Review sessions with families so we can adjust our care to suit you

Our Kent live-in care services

Are you an unpaid carer looking for respite care in Kent? Do you need 24/7 live-in care for a chronic health condition? As a specialised Kent care agency, we have the knowledge and experience to support you and your family – whatever your needs may be.

Types of home care we provide in Kent

If you’re unsure which type of care you need, get in touch. Our team can talk you through your options and put together the right care plan for you.

Condition-led care in Kent

You can count on our trained carers to deliver one-to-one support for a wide range of medical conditions. We can support anyone over the age of 18 living in Kent with the following conditions:

Areas we cover

As a trusted Kent care agency, we provide a wide range of home care services throughout the county. Whether you’re looking for 24/7 home care in West Kent or visiting care in Sevenoaks, we’re ready to provide the support you need. Here’s a list of areas we cover:

How much does home care in Kent cost?

Our prices for live-in care in Kent start at £1090 per week for a single person. Costs are a little higher for couples or people with complex care needs. This table will give you a good idea of what you might pay:

Care services for people leaving hospital

Are you leaving hospital and need a little extra support to get back on your feet? We provide hospital discharge support for many private and NHS hospitals in the area, including:

• Buckland Hospital, Dover
• Darent Valley Hospital, Dartford
• Faversham Cottage Hospital
• Kent and Canterbury Hospital
• KIMS Hospital, Maidstone
• Maidstone Hospital
• Medway Maritime Hospital
• Queen Elizabeth The Queen Mother Hospital, Margate
• Queen Victoria Memorial Hospital, Herne Bay
• Royal Victoria Hospital, Folkestone
• Sevenoaks Hospital
• Sheppey Community Hospital
• Spire Alexandra Hospital, Chatham
• St Martin’s Hospital, Canterbury
• Tunbridge Wells Hospital at Pembury
• Victoria Walmer & District War Memorial Hospital, Deal
• William Harvey Hospital, Ashford

More support options for live-in care in Kent

It’s not always easy to support someone who needs live-in care. The good news is that there are many local organisations that can help with your care-related questions. We’ve listed some of them below.

• Kent County Council (tel: 03000 41 61 61): the local county council can help with many care-related questions. That includes advising on your options for funding care and letting you know what support you’re eligible for.
• Medway Council (tel: 01634 334 466): Kent County Council’s services don’t cover Medway. If you live in Medway, you can contact Medway Council for support by phone or online.
• Age UK: this charity provides a wide range of support for older people and their families. It has branches throughout Kent, including in Maidstone, Canterbury and Herne Bay. You can find your local branch using its online search tool.
• Citizens Advice: Citizens Advice provides support for many common issues, ranging from benefits to money to family concerns. You can contact the national phone line on 0800 144 8848 or find local branches in Kent via its website.
• 24-Hour Kent Dementia Helpline (tel: 0800 500 3014): you can call this number if you need urgent assistance with a dementia-related query. On evenings and weekends, it provides confidential emotional support. During work hours, it can offer qualified guidance and point you in the direction of services that can help.
• Carers’ Support East Kent (tel: 0300 302 0061): this charity supports unpaid carers in East Kent. It provides advice on local services, benefits and carers’ rights.
• Parkinson’s UK Canterbury and District Branch (tel: 01227 760772): this is the local branch of the leading UK Parkinson’s charity. It provides friendship and support for people living with Parkinson’s disease, their families and their carers.
• The Kent Autistic Trust: since 1989, this local charity has supported autistic people in Kent and their families. Its services include arranging work opportunities, community outreach and supporting autistic young people at university. It’s best to get in touch online if you can.

Kent homecare FAQs

Can my carer help care for my pet?
Yes – your carer can help look after your pet. Just make sure you tell us when we put together your care plan. We’ll make sure to match you with a carer who loves animals and is happy to care for them.

What are my options if I don’t get on with my carer?
At Novus Care, we’re very careful to match clients with carers who share their interests and have the same outlook on life. This means it’s very likely you’ll get on with your carer. If you have any concerns, however, we’ll be happy to match you with a new carer.

How long will one carer stay at my home?
We try to keep you with the same carer for as long as possible. However, your usual carer will need to take a short break from time to time – typically every three to six weeks. While they’re on a break, we’ll send a different carer to make sure you always have the support you need.

Are carers DBS-checked?
Yes. For your safety, we also run checks with Kent police and local safeguarding authorities. Carers are not allowed to start work until they’ve passed these checks.

How will my care be managed?
You’ll work with a care manager at our Kent care agency office in Maidstone. It’s their job to supervise your care and check you’re getting the right level of support. In addition, your carer will undergo spot checks and observations to make sure they’re providing the best possible care.

Arranging care at home in Kent – how it works

Ready to take the next step to get the support you need? Our team is on hand to answer questions or arrange a free live-in care assessment. Get in touch today and we’ll talk you through your options on 0800 138 4030 or email : [email protected]