Employee of the Month

It’s our favourite time of the month! The difference our staff make to the lives of our clients deserves recognition and one way that we do this is through our employee of the month awards. It’s a wonderful opportunity to thank and encourage all our employees to reach their full potential so that together we can achieve the very best care possible.

We are extremely proud of everyone and we are delighted to announce the following members of staff have been awarded our employees of the month;

Congratulations Audrey
Community Carer of the Month

Congratulations to Audrey who has won our Community Carer of the Month. Audrey only joined the company recently but what a difference she has already made! She has shown great dedication to her role as a Carer and has built some amazing relationships with her clients – they all love her. Audrey was nominated by her clients following many compliments about the care that she delivers. Audrey always turns up to work promptly with a huge smile on her face. She thrives in showing her clients compassion and high quality care. Well done Audrey!

Congratulations Mary
Office Employee of the Month

A huge congratulations to Mary who has won this award for truly going above and beyond to support with assessing new client’s needs, building open and honest relationships with them and their families. Mary recently had to cancel her own plans to travel to an assessment. She worked around the clock to attend the assessment, and then to ensure there is a detailed person-centred care and support plan in place. Mary then met with the carer going in and brought her personally to introduce the carer to the client. When there has been any teething problems with clients, Mary has gone out to support both the client and carer.

Mary is extremely hard working and dedicated and always puts the needs of the client and the carers before her own. Mary does this while also gaining more knowledge as she is undertaking her Level 5 QCF! You’re a superstar Mary. Well done!

Congratulations Sandy
Live in Carer of the Month

Sandy is the long-term live in carer for one of our clients at Novus Care. Her client had been refusing her medications continuously despite encouragement from her family and health staff. Sandy worked very hard to support her client, coming up with inventive ways to encourage her to take her medications on a daily basis, for example, Sandy takes her ‘medication’ (mint) at the same time. Sandy has been working so hard and as a result her client is now been taking all of their medications regularly. Sandy always ensures to keep us up to date with any changes to her client’s wellbeing and reports any concerns immediately so that they can be actioned in a prompt manner. Sandy provides a high level of care and support, keeping accurate records reflective of this. Well done, Sandy.