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Dementia care and communication for better outcomes

Dementia care is needed more today than ever before with more older adults being diagnosed. With this there is also a growing need for professional home care workers trained to support those with cognitive impairment.

Novus Care provides home care services within locations in Hertfordshire, Surrey and Essex. All our care workers are trained in dementia care and how to deal with the different behaviours displayed. They are also trained to keep a dementia patient safe and mentally stimulated.

Dementia care can be very challenging particularly when it comes to managing behavioural changes – anxiety, agitation, aggression, hallucinations, wandering-off – which are no fault of the person so they need managing very carefully. Dementia is not just about the affect it has on memory and behaviour, but also the diminishing ability to manage their own personal care, and keep their homes in a clean and orderly state they were once accustomed to.

One of the important aspects of dementia care is communication. This needs to be done with a lot of understanding of the disease to show due respect and compassion.

Communication skills of dementia care

  • speak only in a caring and respectful manner
  • before you discuss anything, you need to make sure you have their full attention with no distractions – turn-off the radio or TV, close the curtains on outside activities – and where you can’t be interrupted
  • Speak slowly and clearly with a reassuring tone. Avoid the temptation to raise your voice. Patience is key!
  • Ask one question at a time and avoid open-ended questions – use simple questions with a one word- ‘yes’ or ‘no’ reply as they work best
  • If the they didn’t hear what you said, repeat your sentence exactly as you did before. They will related to visual gestures so include them in your communication with them
  • Encourage through motivational communication to get them to do things for themselves as much as possible – reminding them each step of the way of what they need to do and how.

Some of the greatest challenges of dementia care are dealing with personality and behaviour changes that can become progressively worse as parts of the brain fall further into decline. Being creative, flexible, patient and compassionate helps – but most importantly it’s about not taking events personally and maintain your sense of humour. 

If you are struggling with dementia or finding it difficult to cope with a loved one at home with dementia, you are not alone. Whether you need help with daily practicalities, companionship or respite support, we are here to help you. Call Novus Care today on 01923 252401

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