Novus Care Is A Family Run Provider For Quality Domiciliary & Live-in Care.
Our team has a passion for home care and brings a breadth of experience to the table.
We are registered with the Care Quality Commission which is the government body set up to regulate home care provision within the UK. We are also members of the UK Homecare Association and members of Hertfordshire Care Providers Association.
We pride ourselves on enhancing the quality of life of our Clients, enabling them to lead as independent a life as possible 24 hours a day 7 days a week in the comfort of their own home. We tailor each of our home care packages to the needs of the individual.
About Our Staff
We truly believe in the quality of care we provide, our rigorous recruitment policy ensures that all staff undergo a number of checks before being allowed to carry out home care duties.
Our recruitment process entails:
- Enhanced DBS checks
- Reference Checks
- Induction training including theoretical and practical training
- Continued checks and observations
The DBS check incorporates a verification of the Safeguarding of Vulnerable Adults list provided by the Independent Safeguarding Authority.
Our thorough induction programme ensures that all employees are fully versed on the common induction standards and trained to a level that ensures they meet the Essential Standards of Quality as set out by the CQC (Care Quality Commission). We provide essential training on:
- Medication Awareness
- Infection Control
- Moving and Positioning
- Health and Safety
- Nutrition, Hydration and Food Safety.
We believe in investing and retaining our staff and ensure that all our carers either have achieved, or are working towards a minimum NVQ Level 2 qualification in Health and Social Care.
We Look To Upholding The Following Values
Provide support for you and your families, ensuring everyone understands and is happy with the care plan.
We put our service users at the centre of everything we do
Meet The Team
Head of Operations
Business Development Manager
As Business Development Manager I bring a wealth of expertise to the role having previously worked for an international care provider that specialises in the provision of residential care, with a particular focus on dementia care. I also recently spent 10 years with the leading national provider of Live-in Care that provides 24 hour care at home. I believe that most people would preferred to be cared for in the comfort and independence of their own home and that the care provided by Novus Care should enhance the quality of life enabling people to stay in their own homes in comfort and safety. I am keen to ensure that Novus Care is the natural choice for clients and care & health professionals alike. In my spare time I like to travel and enjoy meals out with my wife who is a chef.
Registered Manager Watford
I have worked in care for over 10 years and 8 of those have been with Novus Care. Throughout my time with Novus I have worked in different positions and in different locations. I hold a Level 5 in Leadership and Management and Level 3 in Education and Training. I pride myself on providing a good service, supporting my team but also working with the wider company to help us achieve our goals. I am proud to have worked with Novus and be part of the journey that has made it the company it is today. Outside of work I love to travel, spend time with my friends and my cat!
Registered Manager - Cranleigh
I have been working in care for 37 years, completing several training programmes in care and management along the way. In 1993 I moved into Dom Care, developing a specialised service for people with Dementia, then managing a service for people with Learning Difficulties supporting clients to live as independently as possible. I love to spend my free time with my 3 Grandchildren who keep me busy or meet up with friends for the weekend.
Registered Manager – Canvey
Registered Manager – Wickford
My friend introduced me to care thinking I would be good at it well that was many moons ago. I have since manage to progress through my NVQ Level 2, 3 and 4 and complete my level 5 in Leadership and Management. I can truly say I love caring it brings out the best in me as a person and can’t see me ever being in a different environment. I have now found my home with Novus care as Registered Manager along with the perfect team. There is nothing we can’t achieve!
Registered Manager – Godalming
Training & Development Manager
I took my first step into care after joining Novus Care in Feb 2021. I was made to quickly feel at ease as all the staff were extremely helpful as well as friendly. They have taught me all so much about the care industry and I am now proud to manage the recruitment department. I never imagined it possible that I would find such a fulfilling career in an industry that I never Imagined joining. The team at Novus Care, from the carers to the managing directors, are incredibly supportive, friendly, approachable and I couldn’t wish for a more supportive company to be a part of.