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Your care plan

We take pride in listening to your requirements in order to produce a personalised care plan that’s unique to you.

Initially a member of our team will come out and visit you at home or your preferred location to assess your needs and discuss what you are looking for from your care package. This visit is totally free and comes with no obligations. During this meeting we can discuss what your needs and wants are and the frequency of your visits or whether 24/7 around the clock care is required. Remember, this is your care plan, so it will be designed with your total input. We want to ensure you receive the same care regardless of which carer is supporting your loved one, which is why a care plan is very important.

What is a care plan?

In health and social care, a care plan is a document that outlines your assessed health and care needs to ensure you or a loved one receive the right level of care at home. It details your care requirements, the type of care you need, how and when care is provided and your personal wishes.

A person centred care plan is essential to providing first class care. At Novus Care, we ensure the person is at the heart of everything and an effective care and support plan will ensure you live as independently as possible in the comfort of your own home, enabling you to have more control over your life.

Benefits of a person centred care plan

  • It empowers the individual – encourages independence and dignity
  • Collaborative working – easier to involve other family and friends in the management of care
  • Transparency – enables individuals to raise concerns about the level of care being provided
  • Improved health outcomes

What does a person centred care plan include?

Care plans are completely unique and vary differently from person to person. If you are unable to make decisions about your care, your nominated individual will be fully involved in the support plan process to make your wishes known and the outcome you want to achieve.

Care plans are flexible and the plan will be reviewed and adjusted accordingly when needs or requirements change. Your care plan will include the following information:

  • Personal details: Including information and contact details for next of kin, their GP and any other health care professionals involved
  • A list of medical conditions
  • Medication requirements including medication required, who administers and frequency
  • What your assessed care needs are and the type of support you need
  • How many visits are required or if 24/7 care is needed
  • Allergies
  • Personal care – what support is needed
  • Mobility requirements including whether any equipment or home adaptions are required
  • Nutrition and dietary requirements including peg feeding
  • About me – your likes/dislikes, hobbies, interests. It could also include visits to day centres or other things you may find enjoyable.
  • The cost of care
  • Consent forms
  • Risk Assessment

How often are care and support plans reviewed?

We aim to review care and support plans on a regular basis especially where someone’s condition is changing rapidly. Any changes to your care and support plan will be updated and a new care plan will be created. Everyone involved will be advised of any changes to your medication, health and personal requirements.

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Types of care

Live-in care

From general housekeeping, meal preparation and companionship through to personal care and more complex needs, Novus Care can help.

Learn more about Live-in care

Visiting care

From general housekeeping, meal preparation and companionship through to personal care and more complex needs, Novus Care can help.

Learn more about Live-in care

Dementia care

From general housekeeping, meal preparation and companionship through to personal care and more complex needs, Novus Care can help.

Learn more about Live-in care

A Collaborative Approach

Whether your care package is funded by Direct Payments, Continuing Care, Independent Living Funds, Social Services, Personal Budget or you are Privately Funded, we will always start out with a care needs assessment

There may be scenario’s in which you require us to respond quickly in order to begin a care package immediately. In these situations we will adapt our review process in order to carry out an immediate assessment to facilitate a faster response.

A Collaborative Approach

Whether your care package is funded by Direct Payments, Continuing Care, Independent Living Funds, Social Services, Personal Budget or you are Privately Funded, we will always start out with a care needs assessment

There may be scenario’s in which you require us to respond quickly in order to begin a care package immediately. In these situations we will adapt our review process in order to carry out an immediate assessment to facilitate a faster response.

Arrange home care for a loved one

We understand choosing to have care delivered in your own home can be a daunting task and that’s why we are here to guide you through the process, every step of the way.

Step 1

Call 0800 138 4030 or email: [email protected] to discuss your requirements

Step 2

We’ll arrange a free face-to-face home care assessment with an experienced local Care Manager

Step 3

We will create a unique support and care plan tailored to your needs

Step 4

We will help match you with a carefully selected carer that meets your personal needs

Step 1

Call 0800 138 4030 or email: [email protected] to discuss your requirements

Step 2

We’ll arrange a free face-to-face home care assessment with an experienced local Care Manager

Step 3

We will create a unique support and care plan tailored to your needs

Step 4

We will help match you with a carefully selected carer that meets your personal needs

Care you can trust

We are committed to investing in systems, training and procedures to ensure that we are able to deliver a superior level of service which is timely and reliable.

In addition to first class carers we have a strong home care management team in place which is dedicated to ensuring that all of our clients and their families are happy with the service being provided.

Why choose Novus Care?

Schedule a free assessment

Get in touch to speak with our care team about your ideal care plan.

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